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Neustar solutions ensure you have accurate, timely, reliable and relevant information to make the best decisions for your organization.

To learn more about our solutions that support your entire subscriber lifecycle, please tell us about yourself or call us at +1-877-831-3984


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Contact Port PS Support

General Inquiries:

For general questions related to a Port PS Service, please use the following contact information.

Port PS Customer Support Team

844-677-2878 Option 2,1,2

[email protected]

Escalation Only:

If you are not satisfied with the technical support provided by Neustar's Customer Support Team, follow the escalation path below. A Neustar ticket number is required for incident escalation at all escalation levels.

Escalation Chain Contact Contact Info
1st Contact

Kyle Newby

Manager, Customer Support

Work: +1-502-653-3915

Mobile: +1-502-645-1174

Email: [email protected]

2nd Contact

Homan Haghari

Sr Dir, Product Support

Work: +1-502-653-3880

Mobile: +1-510-823-9072

Email: [email protected]

3rd Contact

Mike Mansoor

SVP, Customer Engagement

Work: +1-571-434-5111

Mobile: +1-973-727-7931

Email: [email protected]