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Contact Port PS Support

General Inquiries:


For general questions related to a Port PS Service, please use the following contact information.


Port PS Customer Support Team

844-677-2878 Option 2,1,2

portps@support.neustar

Escalation Only:


If you are not satisfied with the technical support provided by Neustar's Customer Support Team, follow the escalation path below. A Neustar ticket number is required for incident escalation at all escalation levels.

Escalation Chain Contact Contact Info
1st Contact

Kyle Newby

Manager, Customer Support

Work: +1-502-653-3915

Mobile: +1-502-645-1174

Email: Kyle.Newby@team.neustar

2nd Contact

Homan Haghari

Sr Dir, Product Support

Work: +1-502-653-3880

Mobile: +1-510-823-9072

Email: homan.haghari@team.neustar

3rd Contact

Mike Mansoor

SVP, Customer Engagement

Work: +1-571-434-5111

Mobile: +1-973-727-7931

Email: mike.mansoor@team.neustar